HGNICE Game Privacy Policy: Your Data Security & Privacy | BDT Game & HGZY App
Your Privacy Matters: HGNICE Game Privacy Policy
At HG NICE Game (also known as BDT Game and HGZY App), we are deeply committed to protecting the privacy and security of our players' personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our website, the HGNICE App, and our services.
By accessing or using any part of the HGNICE platform, you agree to the collection and use of information in accordance with this policy. We urge you to read this policy carefully to understand our practices regarding your data.
Information We Collect
To provide you with a seamless, secure, and personalized gaming experience, HGNICE (BDT Game, HGZY App) may collect various types of information:
Personal Identifiable Information (PII):
Registration Data: Your mobile number (primary identifier), username, and password.
Financial Information: Details necessary for deposits and withdrawals, such as mobile banking account numbers (e.g., Bkash, Nagad, Rocket in Bangladesh) or other payment gateway details.
Identity Verification Data: (If required for specific transactions or regulatory compliance) Copies of ID documents (e.g., NID), date of birth, address.
Usage Data:
Game Activity: Records of your games played, betting patterns, winnings, and losses.
Transaction History: Details of your deposits, withdrawals, and bonus claims.
Technical Data: Your IP address, device type, operating system, browser type, unique device identifiers, and mobile network information.
App Usage: Information about how you interact with the HGNICE App, including pages visited, features used, and time spent.
Communication Data:
Records of your interactions with our customer support, including chat logs and email correspondence.
Cookies and Tracking Technologies:
We use cookies and similar tracking technologies (e.g., pixels, beacons) to track activity on our service and hold certain information. These help us understand user behavior, improve our services, and deliver targeted advertising.
How We Use Your Information
Your collected information is used for various purposes, primarily to operate, maintain, and improve the HGNICE (BDT Game, HGZY App) service:
To Provide and Maintain Our Service: Including processing your game plays, deposits, and withdrawals.
To Manage Your Account: For registration, login, and managing your user profile.
To Improve Our Services: Analyzing usage patterns to enhance app features, game performance, and user experience.
For Communication: Sending you important updates, notifications, promotional offers (if you opt-in), and responding to your inquiries.
For Security and Fraud Prevention: Detecting, preventing, and addressing technical issues, security incidents, and fraudulent activities.
For Legal and Regulatory Compliance: Adhering to applicable laws, regulations, and industry standards, including anti-money laundering (AML) and know-your-customer (KYC) procedures.
For Personalization: Customizing your gaming experience and offering relevant content.
Disclosure of Your Information
HG NICE (BDT Game, HGZY App) may share your information in the following situations, always with your privacy in mind:
With Service Providers: We may share data with trusted third-party vendors and service providers who perform functions on our behalf (e.g., payment processors, analytics providers, IT support). These parties are bound by confidentiality agreements and are only permitted to use your data for specified purposes.
For Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
With Your Consent: We may disclose your personal information for any purpose with your explicit consent.
For Legal Reasons: When required by law or in response to valid requests by public authorities (e.g., a court or government agency).
To Protect Our Rights: To protect and defend the rights or property of HGNICE Game, our users, or the public.
Data Security HGNice App
The security of your data is paramount to us. HG NICE (BDT Game, HGZY App) implements robust technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
Encryption: Using SSL/TLS encryption for data transmission.
Access Controls: Restricting access to personal data to authorized personnel only.
Regular Audits: Conducting periodic security audits and vulnerability assessments.
Secure Servers: Storing data on secure servers with appropriate safeguards.
Despite our best efforts, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Data Retention
HG NICE (BDT Game, HGZY App) will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy, including for legal, accounting, or reporting requirements. We will also retain Usage Data for internal analysis purposes.
Your Data Protection Rights
Depending on your jurisdiction and applicable laws, you may have the following rights regarding your personal data:
Right to Access: Request a copy of the personal data we hold about you.
Right to Rectification: Request correction of inaccurate or incomplete data.
Right to Erasure (Right to be Forgotten): Request deletion of your personal data under certain conditions.
Right to Restrict Processing: Request the restriction of processing of your personal data under certain conditions.
Right to Data Portability: Request transfer of your data to another organization or directly to you.
Right to Object: Object to the processing of your personal data under certain conditions.
Right to Withdraw Consent: Withdraw your consent at any time where HGNICE relies on your consent to process your personal information.
To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.
Children's Privacy
Our service is not intended for individuals under the age of 18 (or the legal age for gambling in your jurisdiction). We do not knowingly collect personally identifiable information from anyone under this age. If we become aware that we have collected Personal Data from a child without verification of parental consent, we take steps to remove that information from our servers.
Links to Other Websites
Our service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us HG Nice Team
If you have any questions about this Privacy Policy, your data, or your rights, please contact us:
By Email: [Your Support Email Address, e.g., support@hgnice.com]
Through Our App/Website: Via the dedicated customer support chat or contact form.
[Last updated: June 12, 2025]